Communications, Outreach and Education (COE) Manager 

Under direct supervision of the Managing Director (MD), the COE Manager will work collaboratively with our agency partners, city partners, residents/businesses in the Wildland Urban Interface (WUI) areas of Santa Clara County and the Santa Clara County FireSafe Council (SCCFSC) team members.

Primary Responsibilities

Education & Outreach

  • Implement new education series as needed for changing public needs regarding wildfire awareness, safety and community engagement.
  • Develop presentations, press releases, outreach and education material as needed.
  • Deliver Adult Education presentations, webinars and workshops. Public speaking engagements and representing SCCFSC as designated by the Managing Director and CEO at community, government and county events.
  • Oversee COE team including scheduling tasks, managing deliverables, assigning and follow-up for presentation requests and guest speaker requests.
  • Monitor Home Ignition Zone assessment requests, waitlist, scheduling and completion-about 30 a month. Keep SCCFSC updated on proposed on enacted regulatory changes to defensible space requirements and the state and county level. Prepare regular reports as requested.
  • Attend and present at agency, city council and other partner meetings to prepare, update and finalize projects as directed by the CEO and/or MD.
  • Coordinate with website manager on materials, content, messaging etc.



  • Report directly to the Managing Director.
  • Oversee, train and guide staff members to develop presentations, press releases, and education materials as needed.
  • Oversee and participate in the Firewise Support Program including outreach and mentoring grassroot community efforts to obtain FirewiseUSA recognition.
  • Oversee and direct activities for 4-10 staff members including our volunteer staff.
  • Oversee COE Program employees training, schedules, reviews and participate in hiring process. 
  • Review COE deliverables and program parameters as defined in our grants, funding agreements, community wildfire protection plan, new project proposals and Strategic Plan.
  • Submit monthly reports on grant deliverables, outreach statistics etc. to the Managing Director.
  • Keep projects and program timelines and budgets proceeding for deadline completion.
  • Prepare post-project reports and monthly department reports for MD, CEO and BOD.
  • Significantly contribute to SCCFSC annual report for COE Program accomplishments. 
  • Present COE Program updates at the monthly BOD meeting.
  • Update of written Standard Operating Procedures and documentation processes.


Education, Skills & Abilities
The COE Manager position requires minimum education at the level of a Bachelor’s degree or equivalent experience, five years or greater work experience in program management in the field and entry level supervisory responsibility of three to fifteen persons.  Additional education and/or training in Firewise, fire science, environmental studies, arboriculture, forestry and communications or other related fields is helpful.

Certificates, Licenses, Registrations
NFPA Assessing Wildfire Hazards in the Home Ignition Zone certificate (can be accomplished on the job as part of our training and development program), Valid Driver’s License, access to reliable all-weather vehicle, auto insurance.

Desired Qualifications
Candidates who bring a range of team management skills, adult education experience, wildland fire education, project management, and other related skills are desired. Knowledge in the following areas is desired, although training will be provided for candidates who meet most qualifications, but lack experience in other areas.

  • Strong foresight and information development skills
  • Public Information and outreach experience
  • Strong public speaking and presentation skills
  • General understanding of hazardous fuel reduction
  • Defensible space inspection
  • Identify native and non-native trees and plants
  • Program management for a team of 4-10 staff
  • General understanding of grant deliverables
  • Public relations
  • Teamwork and leadership skills


Functional Capacities
The following functional capacities are required to perform the duties outlined above. The ability to: 

  • comprehend technical information and complex written materials
  • remember information and track progress of work
  • analyze, plan, organize and solve complicated problems
  • interpret topographic and other maps and remain oriented in off-trail environments
  • hear and gather information on the telephone, in person, in a group setting, and outdoors
  • Speaking, including public speaking 
  • communicate in writing and orally
  • lift and carry up to 25 pounds


Contract Information
This is a 25-30 hour a week, non-exempt position with supervisory and management responsibilities. Since some work is seasonal, there will be times of less activity. Compensation range is between $35 and $45 per hour, depending on experience. 

Majority of FireSafe Council staff work from home when not in the field; however, an office may be available after COVID19 restrictions change. The office building is currently closed. 

Work schedules will be coordinated with others and public demand for services; however, the COE Manager will usually set their own hours. Weekend availability is required.  Public event and festivals occur on the weekends. This position is grant funded. Retention of all FireSafe Council staff is dependent on program funding. 

To Submit Your Application
To be considered, please email our Human Resources Department, Attached both a cover letter and resume explaining why you are interested in working for the FireSafe Council, and summarize your qualifications and experience. Applications will be considered as they are received. 

Non-Discrimination Policy
The SCCFSC is an equal opportunity employer and will consider all qualified applicants. In accordance with Federal law and the U.S. Department of Agriculture (USDA), and SCCFSC policy, we prohibit discrimination on the basis of race, color, national origin, ancestry, pregnancy, age, genetic information, medical condition, mental or physical disability, sex, gender identity, gender expression, gender transitioning, religion, military and veteran status, political beliefs, marital status, familial or parental status, sexual orientation, if all or part of an individual’s income is derived from any public assistance program, or any other status or condition protected by Federal, State and local laws.

To file a complaint of discrimination: write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, D.C, 20250-9410 or call (202) 720-5964 (voice and TDD).